How Covid19 Changed Shoppers’ Behavior

Explore the evolving landscape of consumer behavior and marketing strategies in the post-COVID era with Anson Dichaves, Former GM & Global Lead (Brand & Channel) of DKSH. This session delves into the shift from omni-channel to online, highlighting how businesses can adapt to new shopper priorities and the rise of e-commerce. Learn about key investment areas and essential strategies for brand resilience and growth.